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Help Desk Support Courses #1 Help Desk Course Projects And Certification Agreement

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Help Desk Support Courses #1 Help Desk Course Projects And Certification Agreement

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Help

help (help),USA pronunciation v.t., 
  1. to give or provide what is necessary to accomplish a task or satisfy a need;
    contribute strength or means to;
    render assistance to;
    cooperate effectively with;
    aid;
    assist: He planned to help me with my work. Let me help you with those packages.
  2. to save;
    rescue;
    succor: Help me, I'm falling!
  3. to make easier or less difficult;
    contribute to;
    facilitate: The exercise of restraint is certain to help the achievement of peace.
  4. to be useful or profitable to: Her quick mind helped her career.
  5. to refrain from;
    avoid (usually prec. by can or cannot): He can't help doing it.
  6. to relieve or break the uniformity of: Small patches of bright color can help an otherwise dull interior.
  7. to relieve (someone) in need, sickness, pain, or distress.
  8. to remedy, stop, or prevent: Nothing will help my headache.
  9. to serve food to at table (usually fol. by to): Help her to salad.
  10. to serve or wait on (a customer), as in a store.

v.i. 
  1. to give aid;
    be of service or advantage: Every little bit helps.
  2. cannot or  can't help but, to be unable to refrain from or avoid;
    be obliged to: Still, you can't help but admire her.
  3. help oneself to: 
    • to serve oneself;
      take a portion of: Help yourself to the cake.
    • to take or use without asking permission;
      appropriate: They helped themselves to the farmer's apples. Help yourself to any of the books we're giving away.
  4. help out, to assist in an effort;
    be of aid to: Her relatives helped out when she became ill.
  5. so help me, (used as a mild form of the oath "so help me God'') I am speaking the truth;
    on my honor: That's exactly what happened, so help me.

n. 
  1. the act of helping;
    aid or assistance;
    relief or succor.
  2. a person or thing that helps: She certainly is a help in an emergency.
  3. a hired helper;
    employee.
  4. a body of such helpers.
  5. a domestic servant or a farm laborer.
  6. means of remedying, stopping, or preventing: The thing is done, and there is no help for it now.
  7. [Older Use.]helping (def. 2).

interj. 
  1. (used as an exclamation to call for assistance or to attract attention.)
helpa•ble, adj. 

Desk

desk (desk),USA pronunciation n. 
  1. an article of furniture having a broad, usually level, writing surface, as well as drawers or compartments for papers, writing materials, etc.
  2. a frame for supporting a book from which the service is read in a church.
  3. a pulpit.
  4. the section of a large organization, as a governmental bureau or newspaper, having authority over and responsibility for particular operations within the organization: city desk; foreign desk.
  5. a table or counter, as in a library or office, at which a specific job is performed or a service offered: an information desk; reception desk.
  6. a stand used to support sheet music;
    music stand.
  7. (in an orchestra) a seat or position assigned by rank (usually used in combination): a first-desk flutist.

adj. 
  1. of or pertaining to a writing desk: a desk drawer.
  2. of a size or form suitable for use on a desk: desk dictionary.
  3. done at or based on a desk, as in an office or schoolroom: He used to be a traveling salesman, but now he has a desk job.

Support

sup•port (sə pôrt, -pōrt),USA pronunciation v.t. 
  1. to bear or hold up (a load, mass, structure, part, etc.);
    serve as a foundation for.
  2. to sustain or withstand (weight, pressure, strain, etc.) without giving way;
    serve as a prop for.
  3. to undergo or endure, esp. with patience or submission;
    tolerate.
  4. to sustain (a person, the mind, spirits, courage, etc.) under trial or affliction: They supported him throughout his ordeal.
  5. to maintain (a person, family, establishment, institution, etc.) by supplying with things necessary to existence;
    provide for: to support a family.
  6. to uphold (a person, cause, policy, etc.) by aid, countenance, one's vote, etc.;
    back;
    second.
  7. to maintain or advocate (a theory, principle, etc.).
  8. to corroborate (a statement, opinion, etc.): Leading doctors supported his testimony.
  9. to act with or second (a lead performer);
    assist in performance: The star was supported by a talented newcomer.

n. 
  1. the act or an instance of supporting.
  2. the state of being supported.
  3. something that serves as a foundation, prop, brace, or stay.
  4. maintenance, as of a person or family, with necessaries, means, or funds: to pay for support of an orphan.
  5. a person or thing that supports, as financially: The pension was his only support.
  6. a person or thing that gives aid or assistance.
  7. an actor, actress, or group performing with a lead performer.
  8. the material, as canvas or wood, on which a picture is painted.
  9. See  support level. 

adj. 
  1. (of hosiery) made with elasticized fibers so as to fit snugly on the legs, thereby aiding circulation, relieving fatigue, etc.
sup•porting•ly, adv. 

Courses

course (kôrs, kōrs),USA pronunciation n., v.,  coursed, cours•ing. 
n. 
  1. a direction or route taken or to be taken.
  2. the path, route, or channel along which anything moves: the course of a stream.
  3. advance or progression in a particular direction;
    forward or onward movement.
  4. the continuous passage or progress through time or a succession of stages: in the course of a year; in the course of the battle.
  5. the track, ground, water, etc., on which a race is run, sailed, etc.: One runner fell halfway around the course.
  6. a particular manner of proceeding: a course of action.
  7. a customary manner of procedure;
    regular or natural order of events: as a matter of course; the course of a disease.
  8. a mode of conduct;
    behavior.
  9. a systematized or prescribed series: a course of lectures; a course of medical treatments.
  10. a program of instruction, as in a college or university: a course in economics.
  11. a prescribed number of instruction periods or classes in a particular field of study.
  12. a part of a meal served at one time: The main course was roast chicken with mashed potatoes and peas.
    • the line along the earth's surface upon or over which a vessel, an aircraft, etc., proceeds: described by its bearing with relation to true or magnetic north.
    • a point of the compass.
  13. [Naut.]the lowermost sail on a fully square-rigged mast: designated by a special name, as foresail or mainsail, or by the designation of the mast itself, as fore course or main course. See diag. under  ship. 
  14. a continuous and usually horizontal range of bricks, shingles, etc., as in a wall or roof.
  15. one of the pairs of strings on an instrument of the lute family, tuned in unison or in octaves to increase the volume.
  16. the row of stitches going across from side to side in knitting and other needlework (opposed to wale).
  17. Often,  courses. the menses.
  18. a charge by knights in a tournament.
  19. a pursuit of game with dogs by sight rather than by scent.
  20. See  golf course. 
  21. a race.
  22. in due course, in the proper or natural order of events;
    eventually: They will get their comeuppance in due course.
  23. of course: 
    • certainly;
      definitely: Of course I'll come to the party.
    • in the usual or natural order of things: Extra services are charged for, of course.

v.t. 
  1. to run through or over.
  2. to chase;
    pursue.
  3. to hunt (game) with dogs by sight rather than by scent.
  4. to cause (dogs) to pursue game by sight rather than by scent.
  5. [Masonry.]to lay (bricks, stones, etc.) in courses.

v.i. 
  1. to follow a course;
    direct one's course.
  2. to run, race, or move swiftly: The blood of ancient emperors courses through his veins.
  3. to take part in a hunt with hounds, a tilting match, etc.

Help

help (help),USA pronunciation v.t., 
  1. to give or provide what is necessary to accomplish a task or satisfy a need;
    contribute strength or means to;
    render assistance to;
    cooperate effectively with;
    aid;
    assist: He planned to help me with my work. Let me help you with those packages.
  2. to save;
    rescue;
    succor: Help me, I'm falling!
  3. to make easier or less difficult;
    contribute to;
    facilitate: The exercise of restraint is certain to help the achievement of peace.
  4. to be useful or profitable to: Her quick mind helped her career.
  5. to refrain from;
    avoid (usually prec. by can or cannot): He can't help doing it.
  6. to relieve or break the uniformity of: Small patches of bright color can help an otherwise dull interior.
  7. to relieve (someone) in need, sickness, pain, or distress.
  8. to remedy, stop, or prevent: Nothing will help my headache.
  9. to serve food to at table (usually fol. by to): Help her to salad.
  10. to serve or wait on (a customer), as in a store.

v.i. 
  1. to give aid;
    be of service or advantage: Every little bit helps.
  2. cannot or  can't help but, to be unable to refrain from or avoid;
    be obliged to: Still, you can't help but admire her.
  3. help oneself to: 
    • to serve oneself;
      take a portion of: Help yourself to the cake.
    • to take or use without asking permission;
      appropriate: They helped themselves to the farmer's apples. Help yourself to any of the books we're giving away.
  4. help out, to assist in an effort;
    be of aid to: Her relatives helped out when she became ill.
  5. so help me, (used as a mild form of the oath "so help me God'') I am speaking the truth;
    on my honor: That's exactly what happened, so help me.

n. 
  1. the act of helping;
    aid or assistance;
    relief or succor.
  2. a person or thing that helps: She certainly is a help in an emergency.
  3. a hired helper;
    employee.
  4. a body of such helpers.
  5. a domestic servant or a farm laborer.
  6. means of remedying, stopping, or preventing: The thing is done, and there is no help for it now.
  7. [Older Use.]helping (def. 2).

interj. 
  1. (used as an exclamation to call for assistance or to attract attention.)
helpa•ble, adj. 

Desk

desk (desk),USA pronunciation n. 
  1. an article of furniture having a broad, usually level, writing surface, as well as drawers or compartments for papers, writing materials, etc.
  2. a frame for supporting a book from which the service is read in a church.
  3. a pulpit.
  4. the section of a large organization, as a governmental bureau or newspaper, having authority over and responsibility for particular operations within the organization: city desk; foreign desk.
  5. a table or counter, as in a library or office, at which a specific job is performed or a service offered: an information desk; reception desk.
  6. a stand used to support sheet music;
    music stand.
  7. (in an orchestra) a seat or position assigned by rank (usually used in combination): a first-desk flutist.

adj. 
  1. of or pertaining to a writing desk: a desk drawer.
  2. of a size or form suitable for use on a desk: desk dictionary.
  3. done at or based on a desk, as in an office or schoolroom: He used to be a traveling salesman, but now he has a desk job.

And

and (and; unstressed ənd, ən, or, esp. after a homorganic consonant, n),USA pronunciation  conj. 
  1. (used to connect grammatically coordinate words, phrases, or clauses) along or together with;
    as well as;
    in addition to;
    besides;
    also;
    moreover: pens and pencils.
  2. added to;
    plus: 2 and 2 are 4.
  3. then: He read for an hour and went to bed.
  4. also, at the same time: to sleep and dream.
  5. then again;
    repeatedly: He coughed and coughed.
  6. (used to imply different qualities in things having the same name): There are bargains and bargains, so watch out.
  7. (used to introduce a sentence, implying continuation) also;
    then: And then it happened.
  8. [Informal.]to (used between two finite verbs): Try and do it. Call and see if she's home yet.
  9. (used to introduce a consequence or conditional result): He felt sick and decided to lie down for a while. Say one more word about it and I'll scream.
  10. but;
    on the contrary: He tried to run five miles and couldn't. They said they were about to leave and then stayed for two more hours.
  11. (used to connect alternatives): He felt that he was being forced to choose between his career and his family.
  12. (used to introduce a comment on the preceding clause): They don't like each other--and with good reason.
  13. [Archaic.]if: and you please.Cf. an2.
  14. and so forth, and the like;
    and others;
    et cetera: We discussed traveling, sightseeing, and so forth.
  15. and so on, and more things or others of a similar kind;
    and the like: It was a summer filled with parties, picnics, and so on.

n. 
  1. an added condition, stipulation, detail, or particular: He accepted the job, no ands or buts about it.
  2. conjunction (def. 5b).

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